Frédérik
Call center manager
What I am primarily looking for
in a telephone sales person is
commitment, confidence and a "service"
state of mind which seeks to do just
one thing: "Sell the truth".
I began at the call centre as a seasonal telephone sales operator, then I climbed the ladder to my current position.
My role? Organising a team of 30 to 45 persons managing some 600,000 calls per year, which represents 70% of the company's total turnover. We can't afford to make mistakes!
My priority? To fulfil our commitments to our clients. To this end, I support the teams on the telephone, quickly provide them with information and train them on our products and conditions of sale. They must therefore be responsive, adaptable and have very good listening abilities. To motivate them, I use a combination of professionalism and friendliness.
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Call center
Selling holidays... A dream job!
Each year, our Call Center handles 600,000 telephone contacts. Join our ambitious and efficient team!
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Telephone sales staff |
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Telephone sales staffTrained to our products and our latest-generation reservation system, come and join our team of 45 telephone sales staff! We help our clients to choose one of our clubs by providing appropriate and suitable advice. Our guiding principle is to "sell the truth".
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