Isabelle
Accommodation manager
To be at ease in a club,
I think that you need to like people,
to like working as part of a team, to know
how to give and also to receive, in other words, to get involved.
In charge of client reception, I manage the organisation of arrivals and departures, the preparation of accommodation units and the system for providing information.
I also control the status of reservations to provide information to the other departments on future activity in the club, etc.
What I particularly appreciate in my job is the management of the unforeseen,
new projects and also seeing my teams develop.
My advice for the new employee? Become part of the team as quickly as possible
by keeping your eyes and ears wide open and asking questions.
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Accommodation
Smile, welcome, give information!
By offering our clients a new level of comfort, a friendly welcome and a high-quality service, we contribute to making their holidays a time of well-being in an exceptional environment.
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Accommodation manager
Head receptionist
Receptionist
Housekeeper
Cleaner
Night guard |
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Accommodation manager A member of the management team, you make sure that clients have a high-quality reception and that their visits go smoothly. You oversee the preparation of accommodation units and the cleanliness of common areas. You are in charge of the reception and cleaning teams.
Head receptionist With excellent inter-personal skills, you are responsible for the quality of reception, customer service and the smooth running of visits. You supervise and organise the reception team.
Receptionist Bilingual or even trilingual, you welcome clients, give them information
about the life of the club and help them during their stays.
Housekeeper You make sure that client accommodation is carefully prepared and that common areas are kept clean. You organise the work of the cleaning teams and control quality.
Cleaner You carefully prepare client accommodation and keep the common areas clean.
Night guard You receive clients outside reception opening hours and supervise the security of the premises by controlling access and movement.
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